Mirakle Couriers – Delivering possibilities!

April 16, 2010
Ravoof
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In a world where most of us don’t have time for family, let alone others, here is a man who has made his business/life a worthy one. It takes great courage to go into a business and a bigger one not knowing what the result will be. How many times have we so called people with ‘no disabilities’ looked down upon others with ‘diabilities’? Aren’t we the ones having the disabilities? In a brave emphatic move Dhruv Lakra has given a chance to those inspiring people with hearing disabilities a chance to prove themselves in society where they can work and live with dignity. Indeed a gem. We need more people like him in society. We should also try to support these marvelous entrepreneurs in their endeavors.

Mirakle Couriers is a courier company with a difference as wthey employ only deaf adults. Deafness is an invisible disability, and has been largely ignored in India. All the staff members including delivery personnel are deaf.

Their business model is based on creating a service driven profitable enterprise that uses the deaf. To this end, they marry professional excellence with social cause. While their services are currently available only in Mumbai, they plan to extend their operations to other cities soon.

Mirakle team They are not a charity but a social business, where the social element is embedded in the commercial operations. Their corporate clients have shown their trust in their business and their cause by availing their services. Their list of clients includes Mahindra & Mahindra, The Aditya Birla Group, Victory Art Foundation, JSW Group, Indian Hotels Company, Godrej & Boyce and Essel Propack.

Why Deaf

India has one of the highest deaf populations in the world. Due to strong stigma in the society there are virtually no job opportunities for this isolated population. Outdated vocations such as candle making have shunned this community; Mirakle Couriers wants to change this grim scenario. It wants to economically empower this community and make them more visible in the Indian society.

About Dhruv Lakra – Founder & CEO, Mirakle Couriers

Dhruv Lakra

Dhruv began his career in investment banking with Merrill Lynch Mumbai, where he worked for two years. He left Merrill Lynch to work for Dasra, a non-profit that seeks to transform the non-profit sector through management skills. His work at Dasra involved various activities for non-profits and social enterprises, in the areas of financial management and fiscal sponsorship, legal and regulatory understanding of issues for social organizations setting up operations in India, capacity building and strategic planning for newly set-up non-profits, and designing computerized data information systems for high impact advocacy.

Dhruv holds a Bachelor in Commerce degree from HR College of Commerce and Economics, Mumbai and a Postgraduate Diploma in Social Enterprise Management at South Indian Education Societys College of Management Studies, where he was recognized as the Most Enterprising Student. Dhruvs keen interest in developing business models that can give both financial and social results led him to pursuing an MBA from the Said Business School at Oxford University. Dhruv was Said Business Schools Skoll Scholar for 2007-08. He also has been nominated as a 2009 Echoing Green Fellow.